We respect your privacy

Privacy Policy

Effective Date: October 29, 2025

Last Updated: October 29, 2025

Welcome to Embers of Elysium. Your privacy is sacred to us — as sacred as the peace our herbal blends are crafted to bring. This Privacy Policy explains how we collect, use, protect, and respect your information when you visit our website or make a purchase from us.

1. Information We Collect

We only collect the minimum information needed to serve you well.

When you visit or purchase from our site, we may collect:

Personal Information: Your name, email address, shipping/billing address, and payment details (processed securely through third-party payment processors).

Non-Personal Information: Browser type, device type, IP address, and anonymous usage data that helps us improve the website’s performance and accessibility.

Optional Data: If you subscribe to our newsletter or fill out a contact form, we collect only what you choose to share.

2. How We Use Your Information

We use your information solely for business purposes that directly relate to your experience with Embers of Elysium:

To process and fulfill your orders

To provide shipping updates and customer support

To send optional newsletters or updates (only if you opt in)

To analyze site performance and improve our offerings.

We do not use your data for profiling, automated decision-making, or hidden advertising algorithms.

3. Information We Never Share

We will never sell, rent, trade, or share your personal information with third parties.

The only exceptions are:

Payment processing: Securely handled through trusted platforms (e.g., PayPal, Stripe) with end-to-end encryption.

Shipping providers: Only the minimum information (like your name and address) needed to deliver your order.

Legal obligations: If required by law, we may disclose information to comply with valid legal requests (such as court orders).

4. Data Security

Your privacy deserves protection as strong as our herbal roots.

We use SSL encryption across our entire site.

All stored data is protected by secure, encrypted servers.

We never store your payment information on our own servers.

While no system is 100% immune, we continuously monitor and update our safeguards to keep your data safe.

5. Cookies & Analytics

We use basic cookies to improve your browsing experience — for example, keeping your cart items saved or remembering your preferred settings.

You can clear or disable cookies anytime in your browser settings.

We do not use invasive or advertising-tracking cookies.

Any analytics we use (like Google Analytics) are anonymized and used solely to improve website usability.

6. Your Rights

You always have control over your data.

You may:

Request a copy of the data we hold about you.

Ask us to correct or delete your information.

Withdraw consent for email communication at any time.

To do so, simply email us at info@embersofelysium.ca.

7. Email & Marketing

If you sign up for newsletters or updates, we will occasionally send herbal insights, promotions, or product news. You can unsubscribe anytime with a single click — no guilt trips, no hidden hoops.

8. Retention of Data

We keep your data only as long as necessary for legal, accounting, or operational reasons. When no longer needed, it’s permanently deleted or securely anonymized.

9. Children’s Privacy

Our products and website are intended for adults (18+). We do not knowingly collect information from minors. If you believe a child has provided us information, contact us and we’ll promptly delete it.

10. International Privacy Compliance

We comply with major global privacy standards, including:

GDPR (European Union)

PIPEDA (Canada)

CCPA (California)

This means transparency, consent, and the right to access or erase your data are always respected

11. Policy Updates

This Privacy Policy may be updated periodically to reflect improvements or changes in law. Updates will be posted here with a new “Last Updated” date at the top.

12. Contact Us

For questions, requests, or privacy concerns, contact:

Embers of Elysium

📧 Info@embersofelysium.ca

🌐 www.embersofelysium.ca

We believe privacy is peace of mind — and peace of mind is sacred.

Thank you for trusting Embers of Elysium with both your well-being and your information.